Contacts Advice

Privacy Policy

Last updated: March 2026

This Privacy Policy describes how ContactsAdvice.com (“we”, “us”, or “our”) collects, uses, and shares information when you visit our website. We take your privacy seriously and are committed to being transparent about our practices.

1. Information We Collect

Information collected automatically

When you visit our site, our servers and analytics tools automatically collect certain information, including:

  • Your IP address (anonymised where possible)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring URL (the site you came from)
  • Date and time of your visit

This information is used solely to understand how visitors use the site and to improve its performance. We do not use it to identify individual users.

Information you provide voluntarily

We do not currently operate a contact form, mailing list, or user accounts. If you contact us by email, we will retain the content of your message and your email address in order to respond. We will not share this information with any third party.

2. Cookies

We use a small number of cookies to operate this site. Cookies are small text files stored on your device. We use:

  • Analytics cookies — We use Google Analytics to understand aggregate visitor behaviour. Google Analytics sets cookies that collect information about how visitors use our site. This data is anonymised and aggregated; it is not used to identify individuals. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
  • Functional cookies — Some features of the site (such as filter preferences) may use session cookies to remember your choices during a single visit. These are deleted when you close your browser.

We do not use advertising cookies or sell your browsing data to any third party. You can disable cookies in your browser settings at any time, though some site features may not function as expected.

3. Affiliate Links

ContactsAdvice.com participates in affiliate programs with contact lens retailers. This means that when you click a link to a retailer on this site and make a purchase, we may earn a small commission at no extra cost to you.

Affiliate links are identified with the rel="sponsored" attribute in our HTML. Clicking an affiliate link may result in a cookie being set by the retailer's website that attributes your visit to us. This is handled entirely by the retailer and is governed by their privacy policy.

Affiliate relationships do not influence the price data or rankings shown on this site. See our Terms & Conditions for our full affiliate disclosure policy.

4. Third-Party Services

We use the following third-party services to operate the site:

  • Google Analytics — website analytics. Governed by Google's Privacy Policy.
  • Web hosting provider — our hosting infrastructure processes request logs that include IP addresses. These logs are retained for a limited period for security and diagnostic purposes only.
  • Web scraping service — we use an automated service to retrieve publicly available pricing information from retailer websites. This service does not interact with or collect any information about our visitors.

We do not sell, rent, or trade your personal data to any third party for marketing purposes.

5. Data Retention

We retain automatically collected analytics data for up to 26 months, after which it is automatically deleted by our analytics provider. Email correspondence is retained for as long as necessary to resolve your query and for a reasonable period thereafter.

6. Your Rights

Depending on where you are located, you may have the following rights with respect to any personal data we hold about you:

  • Right of access — to request a copy of the data we hold about you.
  • Right to rectification — to request that inaccurate data be corrected.
  • Right to erasure — to request that your data be deleted.
  • Right to object — to object to the processing of your data.

To exercise any of these rights, please contact us at the email address below. We will respond within 30 days.

7. Children's Privacy

This site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will update the “last updated” date at the top of this page. We encourage you to review this policy periodically.

9. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: privacy@contactsadvice.com